(Video) A Balanced Approach to Operational Risk Management: People, Process & Technology

March 2014 HTRAC Midwest Council Meeting


  • Information/Data Sharing 
  • Big Data / Informatics 
  • Cloud Computing 
  • Data Integrity & Security 
  • Population Management
  • Interoperability 
  • mHealth 
  • Privacy 
  • Telemedicine 
  • Access Management 
  • Compliance 
  • HIE
  • ACOs

John Showalter
John Showalter CMIO
University of Mississippi Medical Center


CMIO at University of Mississippi Medical Center


John Showalter, M.D., MSIS is a board certified internal medicine physician and is the chief medical information officer at the University of Mississippi Medical Center. He received his BS in Biomedical Engineering from Columbia University and his MD and Masters in Information Systems in Health Care Delivery and Management from Penn State University. He recent helped lead the implemented of 23 Epic applications in five hospitals and ninety-five clinics on June 1st 2012 and he was named top young Health IT executive by HealthData Management in 2012. His interests include quality improvement and intelligent use of technology, and he blogs about innovating health care through clinical knowledge management. In the last year, he has also co-authored two articles “The Effect of a Provider-Enhanced Clinical Decision Support Tool for Guiding Venous Thromboembolism Pharmacoprophylaxis in ‘Low-Risk’ Patients” and “Validity of the Brief Inpatient Screen for intimate partner violence among adult women.”

HealthTech Speaking Presentations:

A Balanced Approach to Operational Risk Management: People, Process & Technology

A Balanced Approach to Operational Risk Management: People, Process & Technology


Victoria Richardson, RN-BC/Juran Lean Six Sigma Green Belt, Clinical Informatics Manager, Bon Secours Health System, Inc., St. Mary’s Hospital
Karen Jones, RN, BSN, CPC, Juran Six Sigma Green Belt, Director of Project Management/Clinical Informatics, Memorial Regional Medical Center & Richmond Community Hospital
John Showalter, CMIO, University of Mississippi Medical Center

Session Description: Operational risk management, with adequate internal processes and systems, is vital to achieving sustainable success. In this session, leading experts will share lessons learned from successes and failures in executing ORM.

Learning Objectives:

  • Critical Thinking is Critical
  • End users: Don’t Let the Computer Think for You
  • Active governance is a necessary component of high quality risk management
  • Creating common goals, priorities and defined accountability is key to reducing risk