(Video) A Balanced Approach to Operational Risk Management: People, Process & Technology


March 2014 HTRAC Midwest Council Meeting

HTRAC Scope

  • Information/Data Sharing 
  • Big Data / Informatics 
  • Cloud Computing 
  • Data Integrity & Security 
  • Population Management
  • Interoperability 
  • mHealth 
  • Privacy 
  • Telemedicine 
  • Access Management 
  • Compliance 
  • HIE
  • ACOs

Karen Jones, RN, BSN, CPC, Juran Six Sigma Green Belt
Karen Jones, RN, BSN, CPC, Juran Six Sigma Green Belt Director of Project Management/Clinical Informatics
Memorial Regional Medical Center & Richmond Community Hospital


Current

Director of Project Management/Clinical Informatics at Memorial Regional Medical Center & Richmond Community Hospital


Bio:


Karen Jones received her Nursing Degree with a Minor in Psychology from Radford University in 1994. She pursued her nursing degree and has been in nursing for over 15 years, working in the areas of Case Management, Corrections, Community Health, and Practice Management where advocacy and caring go hand in hand. Currently, Karen is the Clinical Informatics Lead /Director of Project Management for Memorial Regional Medical Center and Richmond Community Hospital, two facilities in Virginia and is pursuing her Masters in Jurisprudence in Health Care Law. Karen’s goal is to utilize her past and present experiences to advocate, create and educate staff regarding policies and procedures, patient safety, privacy and liability issues with Electronic Medical Records.


HealthTech Speaking Presentations:


A Balanced Approach to Operational Risk Management: People, Process & Technology


A Balanced Approach to Operational Risk Management: People, Process & Technology


Speakers: 

Victoria Richardson, RN-BC/Juran Lean Six Sigma Green Belt, Clinical Informatics Manager, Bon Secours Health System, Inc., St. Mary’s Hospital
Karen Jones, RN, BSN, CPC, Juran Six Sigma Green Belt, Director of Project Management/Clinical Informatics, Memorial Regional Medical Center & Richmond Community Hospital
John Showalter, CMIO, University of Mississippi Medical Center


Session Description: Operational risk management, with adequate internal processes and systems, is vital to achieving sustainable success. In this session, leading experts will share lessons learned from successes and failures in executing ORM.

Learning Objectives:

  • Critical Thinking is Critical
  • End users: Don’t Let the Computer Think for You
  • Active governance is a necessary component of high quality risk management
  • Creating common goals, priorities and defined accountability is key to reducing risk